Delete your account

HomeAdmin, by 184 Labs

In the app

1. Open HomeAdmin and go to Settings.
2. Scroll to the bottom and tap Delete account, then confirm.

Your account is closed at once and you are signed out everywhere.

If you cannot use the app

1. Send an email to 184labs@gmail.com with the subject "Delete my HomeAdmin account".
2. Send it from the email address shown on the Settings screen of the app, so we know the account is yours. If you signed in with Apple and chose "Hide My Email", tell us that, and we will confirm with you another way.
3. We will confirm when it is done, normally within a few days. You do not need to give a reason.

What is deleted

• Your account: name, email address, profile picture, settings and sign-in links to Google or Apple.
• Houses that only you belong to, with their appliances, service history, schedules, costs, contacts and documents.
• Your notification tokens and active sessions, so every phone is signed out.
• Usage analytics linked to your account.

What is kept

• Content you added to a house you share with other people stays with that house for its remaining members, with your name removed. If you would like the house itself deleted and you are its owner, delete it in the app first or tell us in your email.
• Records we must keep by law, and a note of the deletion request itself.

How long it takes, and changing your mind

Your account is closed straight away. For 30 days after that you can restore it, with everything in it, by signing in again. After 30 days your data is erased from our live systems, and any copies in backups are overwritten within a further 30 days.

Deleting only some of your data

You can delete individual houses, appliances, service records and documents in the app without closing your account. Usage statistics can be switched off in Settings. For anything else, write to the address above.

More detail is in our Privacy Policy.